Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Good Bones Marketing, LLC ("we," "us," or "our"), concerning your access to and use of our website: https://www.goodbonesmarketing.com/ and our consulting services.

By accessing or using the website, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference.

2. Services Provided

We provide Marketing Automation and Fractional Leadership Consulting, including the implementation of AI-powered systems for B2B teams. The specific scope of work for any consulting engagement will be governed by a separate Service Agreement or Statement of Work (SOW).

3. Intellectual Property Rights

Unless otherwise indicated, the website and its original content, features, and functionality (including AI workflows and proprietary automation frameworks developed by us) are the property of Good Bones Marketing, LLC and are protected by copyright, trademark, and other intellectual property laws. Unless otherwise stated in a written Service Agreement or SOW, no ownership rights are transferred to you by virtue of accessing or using the website or its general content.

4. User Representations

By using our Services, you represent and warrant that:

• All registration/contact information you submit will be true and accurate.
• You will maintain the accuracy of such information.
• Your use of the Services does not violate any applicable law or regulation.

5. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. Prohibited activity includes:

• Systematically retrieving data or other content from the Services to create or compile a collection or database.
• Circumventing, disabling, or otherwise interfering with security-related features.
• Engaging in unauthorized framing of or linking to the Services.

6. Limitation of Liability

To the maximum extent permitted by law, in no event will we or our directors, employees, or agents be liable for any indirect, incidental, consequential, exemplary, or punitive damages, including lost profits, lost data, or business interruption, arising out of or related to your use of the Services or any AI-powered implementations.

You acknowledge that AI-generated outputs are probabilistic in nature and may contain errors or omissions. We make no warranties regarding the accuracy, completeness, or fitness of AI-generated outputs for any specific business, regulatory, or commercial purpose.

7. Client Data Confidentiality & AI Ethics

7.1 Confidential Information

In the course of providing Fractional Leadership and Marketing Automation Services, we may gain access to confidential, proprietary, or non-public information relating to your business, including business strategies, operational processes, internal documentation, customer or partner information, and commercial workflows ("Confidential Information"). We agree to maintain the confidentiality of such information and will not disclose it to any third party except as required to perform the Services, with your prior written consent, or as required by law.

7.2 Use of Client Data in AI-Enabled Systems

When implementing or advising on AI-enabled tools, automations, or workflows:

• No Cross-Client Model Training: Client data is not used to train shared, public, or communal AI models in a manner that would allow other parties to access or infer client-specific information.
• Controlled Processing Environments: Client data is processed only within tools, platforms, or environments approved by the client, and is handled using privacy-conscious and security-aware configuration practices.
• Data Ownership: The client retains full ownership of all data provided to us and of all client-specific strategic outputs, workflows, and configurations developed specifically for the client as part of a paid engagement.
• Client Review Responsibility: AI-generated outputs are provided as decision-support tools only. The client is responsible for reviewing, validating, and approving all outputs prior to operational, commercial, or regulatory use.

7.3 Regulated and GxP-Related Information

Unless expressly agreed in writing, we do not access, process, or store regulated GxP production data, batch records, validated system data, or data generated from live manufacturing execution, quality, or control systems. Our Services are advisory and strategic in nature and do not replace client responsibilities for regulatory compliance, system validation, or quality oversight.

7.4 Third-Party Platforms

Certain Services involve the configuration or integration of third-party tools (including but not limited to n8n, Zapier, Make, OpenAI, Anthropic, or HubSpot). Use of such platforms is subject to their respective terms of service and privacy policies. We are not responsible for security incidents originating within third-party platforms.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Pennsylvania, United States, without regard to conflict of law principles.